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📦 Return Policy — CSecretBeauty

At CSecretBeauty, your satisfaction is our top priority. If you’re not completely happy with your order, you may request a return under the following conditions:

🔁 Return Window

You have 14 days from the date of delivery to request a return.

📌 Eligibility Conditions

To be eligible for a return:

• The item must be unused and unopened.
• It must be returned in its original packaging, in perfect condition.
• A proof of purchase is required (order number or confirmation email).
  

🚚 Return Shipping Costs

• Return shipping costs are the responsibility of the customer, unless the item is damaged or incorrect.
• If the return is due to our error, we will cover all shipping fees.

💳 Refunds

• Once we receive and inspect your return, you’ll be notified by email.
• If approved, a refund will be issued within 5–10 business days to your original payment method.

❗ Non-refundable Items

• For hygiene reasons, opened or used products cannot be refunded.
• Items purchased as part of a promotion or bundle may be eligible for partial refund depending on the situation.
  

📬 Contact Us

To initiate a return, please contact us at:

📩 csecretbeauty10@gmail.com

Include your order number and the reason for the return in your message.